LLM-Enhanced E-commerce Agentic Assistant Part 2 (Multi-Modal Audio-Enabled)

Building on our text-based prototype, we’re excited to introduce a multi-modal upgrade. In this phase, we’ve integrated OpenAI’s speech model to add an audio response feature, making our assistant even more engaging.

What’s New

With our multi-modal enhancement, the assistant now responds not only with text but also with audio. For instance, when a user asks, “How much is the iPhone 14 Plus?”, the assistant can provide a clear, concise verbal response outlining the product price, discount details, and delivery options.

• Enhanced Accessibility:
  Audio responses make our assistant more accessible to users who prefer listening over reading, providing an inclusive experience for all.

Conclusion

Our journey from a text-based prototype to a multi-modal assistant reflects our commitment to innovation and user-centric design in e-commerce. By merging advanced language models with real-time data integration and now audio capabilities, we continue to push the boundaries of customer engagement. We’re excited to see how these enhancements will transform the shopping experience and look forward to sharing more updates soon.